SHIPPING & RETURNS
SHIPPING POLICY
General Policies Items represented on this site constitute only an offer to sell. Even after you have placed an order online, the sale is not complete until an employee of Wild Flower has accepted and processed the order. All orders must be paid before it is has been shipped. No order will be considered complete until payment has been submitted. We accept Visa, Mastercard, Debit\Credit. All credit card data is transmitted securely. All items shown on this website are believed to be in stock; however, because real-time data is not available items may be unavailable. You will be notified via email if the status of your order is back-ordered. All orders are confirmed via email after they are submitted.
Shipping Charges All shipping costs are estimated.
All shipping costs and taxes are included at checking out. If something is lost or open upon receiving it, please inform us within five days and a call tag will be issued to pick up your original shipment at a chosen location; a new shipment will be sent once the merchandise has been returned. All products, unless otherwise noted, will be shipped DHL/EMS
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RETURN & EXCHANGE POLICY
If you’re not 100% satisfied with your product for any reason, you're covered by our 100% money-back guarantee (does not cover shipping and handling fees) for 15 days.
For refunds, contact our customer support team at +264857334764/ at EnglishRosescustomercare@gmail.com and we'll refund your purchase, no questions, no hassle.
IMPORTANT: However, suppose you would like to return an item (we hope this will not be the case) please take note of this: All products must not be worn, damaged, washed, ironed or dirty. All products should be in their original condition with their price tags attached and in their original packaging, accompanied by the original invoice.
Items sold on sales or on reduced prices cannot be returned. Shipping cost for refunds will be deducted from your refund. Items cannot be returned or exchanged after 15 days has elapsed.