If you’re not 100% satisfied with your product for any reason, you're covered by our 100% money-back guarantee (does not cover shipping and handling fees) for 15 days.
For refunds, contact our customer support team at +264857334764/ at EnglishRosescustomercare@gmail.com and we'll refund your purchase, no questions, no hassle.
IMPORTANT: However, suppose you would like to return an item (we hope this will not be the case) please take note of this: All products must not be worn, damaged, washed, ironed or dirty. All products should be in their original condition with their price tags attached and in their original packaging, accompanied by the original invoice.
Items sold on sales or on reduced prices cannot be returned. Shipping cost for refunds will be deducted from your refund. Items cannot be returned or exchanged after 15 days has elapsed